What our customers say about us...
Anthony Blackwell was very knowledgable about all the vehicles and their specific features. He was a great help and very courteous and responsive. Tyler - Cordova, TN
Mr. Clarence Mitchell genuinely cared about and delivered exceptional customer service.The experience did not require haggling. The process was more than fair. I will be sure to recommend friends. -Windy - Memphis, TN
"Best car purchasing experience, EVER! Clarence Mitchell is the reason I will continue buying Infiniti cars." -Jennifer - Madison, MS
"Patient salesman - Mr. Seymour Wright took time to walk the lot with us to make sure that we found exactly what we wanted. Friendly, courteous, professional, and very accomodating. He did not rush us or pressure us to buy any certain car. He was just great!" -Jennifer - Cordova, TN
Garreth Golden was very knowledgeable about the Infiniti QX80. Even though this is my third Infiniti, he educated me on the vehicle and never once did he put any pressure on me to buy it. He gets two thumbs up in my book for that. The experience was truly exceptional and the negotiation skills for me and the dealership didn't last long and ended with great results were I am now the owner of my dream truck. Delivery was on point and I had no issue during the process. I had a fully cleaned detailed truck with a full tank of gas. It gets no better than that. -Jeremy - Moscow, TN
Our sales person, Brian Malone went out of his way to make our purchase easy, smooth and quite informed. He found us great discounts we didn't even know about. He gave us a great trade in value for our old car as well. I am so pleased with my new car and my new car purchase. It was a fantastic experience. The car is perfect for my needs and I couldn't be happier. -Blair - Franklin, TN
Mike Butler did excellent job! He is very knowledgeable and helpful! -Will - Germantown, TN
I was told the service was exceptional and was not disappointed. I would buy Infiniti again. -Darlene - Hernando, MS
Drago Williams was so concerned about my car needs. He understood what I needed in a car, and the paperwork was clear accurate and straight to the point. I informed Drago when I could pick up my car ... And when I arrived it was ready to go.-Yvonne - Memphis, TN
Excellent treatment by Ron Young. Great sales person. -David - Collierville, TN
From the moment we came onto the dealership property we were greeted by sales staff and treated respectfully. Garreth was willing to answer all questions, showed me two different colors of the QX60 side by side so I could compare and make up my mind. He didn't rush my decision or the test drive. His knowledge of how the vehicle operated made it easy to show us all the features and how they work. I feel like he went above and beyond to make sure we would be happy with our purchase. -S.C. - Alamo, TN
Brian Malone was very good. He stayed in contact with me looking for the car. He also did several follow up calls to answer any questions. I really did appreciate it. He made the entire process quick & pleasant. Thanks Brian, you did a excellent job. I'm truly satisfied. -Sonya - Germantown, TN
Ron Young, the sales consultant, was very attentive to me. Any questions asked, were addressed within a timely manner. He was very professional, and his public relations skills were exemplary.
-O.R. - Memphis, TN
Mr. Mike Butler makes the whole car buying experience very easy and pleasant. He is always very professional, knowledgeable, and very easy to talk to. I would strongly recommend him to anyone looking to buy an Infiniti. Signing the financial paperwork was easy and painless. Great job by all involved. Mr. Butler made sure that all of my questions were answered and he told me to call him anytime if I ever needed assistance. -Timothy H. - Atoka, TN
"Seymour was courteous, respectful and knowledgable. No hard-sell tactics. Car I wanted had to be ordered from another dealer and that was handled efficiently. Desired vehicle found and delivered quickly. Beautiful well appointed new facility. Immaculate including the service area. " -Donald -Yvonne - Memphis, TN
Counterfeit Air Bags Pose 'Extreme Safety Risk' To Drivers
Thousands of motorists may be driving cars and trucks installed with dangerous counterfeit bags and they should have them replaced at their own expense, the Obama administration warned Wednesday.
Most at risk are motorists who have had their airbags replaced over the past three years by a repair shop other than a new car dealership, the National Highway Traffic Safety Administration officials said.
Only 0.1 percent of the U.S. vehicle fleet – about 250,000 cars on the road – are makes and models for which counterfeit airbags are known to be available, NHTSA said. Auto industry officials briefed by the agency said they were told that tens of thousands of car owners may be driving vehicles with counterfeit airbags.
In government tests last month of 11 counterfeit bags, 10 didn't inflate or failed to inflate properly. In one test, a counterfeit bag shot flames and shards of metal shrapnel at a crash dummy instead of inflating, said NHTSA Administrator David Strickland, who showed a video of the test at a news conference.
"It is an extreme safety risk," he said.
No deaths or injuries have been tied to the counterfeit bags, NHTSA said. But it's unclear whether police accident investigators would be able to identify a counterfeit bag from a genuine one, industry officials said.
About 1.5 million airbags are deployed each year in police-reported tow-away crashes, Clarence Ditlow, executive director of the Center for Auto Safety, said.
"Airbags save several thousands of lives annually. But they can't save lives if they have not been repaired properly," he said.
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